The Effect of Emotional Intelligence on Job Satisfaction and Organizational Commitment: The Case of Educational Sector

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Edwin Ramirez-Asis, Antonio Huaman-Osorio, Rolando Sáenz-Rodríguez, Martha Guerra-Muñoz, Edwin Asnate-Salazar, Joseph Alvarado-Tolentino

Abstract

This study is a review of current research into the field of emotional intelligence as it pertains to business. The research implemented the quantitative methodology throughout implementing surveys over a defined number of respondents for data collection and the data had been treated using the SPSS statistical tool. The overall aim of the study was to study the effect of emotional intelligence on both job satisfaction and organizational commitment. Findings indicate a strong positive correlation between emotional intelligence and both employee organizational commitment and employee job satisfaction. The relationship between individual success and organizational success was established only conditionally. Further study is recommended to establish this relationship in other fields of business.

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