Study On Consumer Perception Towards Digital Walletsduring The Covid Pandemic

Abstract

Government efforts such as Digital India and increased mobile and internet use can be credited with a significant increase in
the use of digital payments.Although the digital concept has been around for a long time, it has recently found it attractive.
This is due to a lack of awareness and public education, fear of online payments, security concerns, and other things. By
instilling awareness in people’s minds only when the E-Payment system can get a pull. But, in the present context, India is
facing a sharp rise in the sum of digital funds available and is gradually transforming into a cash-strapped economy. By
providing another viable cash transfer channel, digital wallets have made our shopping experience easier. Consumer ecommerce ideas. The aim of this study was to determine how consumers feel about digital wallets and electronic payment
systems during the covid pandemic. The questionnaire was used as a investigate strategy to gather key information from
study participants. The information gathered from the questionnaire was then evaluated in order to meet the study goals.