Workforce Productivity In Small And Medium Enterprises: Reference To Division Commercial Enterprise At Ambattur-Chennai, Tamilnadu.

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Maya.G , Shyamaladevi. B

Abstract

The primary contribution of the study relates to the determination labour productivity in terms of performance valuation and feedback technique, whereas review of related literature revealed that earlier studies were focused only on one of these aspects. The choice of enterprises for collecting sample data was based on the yard stick of at least 500 workers and sincere efforts were made to maintain homogeneity of the sample population Researcher wanted to measure the performance of workforce involved in manufacturing activities in Small and Medium Enterprise sector .The process generally followed to tried and tested methods of evaluating performance: namely the regular performance mechanism and the feedback activity. This is a descriptive research based on data collected from primary survey through a well-designed questionnaire that was tested for both validity and reliability. The target respondents for the purpose of this research are drawn from a reasonable mix of workers from the middle and lower level workforce. Purposive sampling technique was used to collect date from respondents employed with component manufacturing small and medium enterprises located at Industrial Estate located at Ambattur-Chennai, Tamilnadu. The questionnaire was circulated Online through google forms and there was a productive response from 68 workers from middle and lower level categories complete in all aspects. The study revealed a positive correlation between workforce productivity on the one hand and performance appraisal and feedback mechanism on the other. Hence the study suggested a more widespread use of performance appraisal and feedback techniques to enhance productivity of middle and lower level workers in the SME sector.

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